Our Team

Virtual Results is a mix of tech savvy individuals with a wide variety of backgrounds.  Our collective experience is pretty impressive, making us at times, feel as though we have super powers!

Jim Marks – Batman aka Internet Anthropologist

Jim Marks calls himself an Internet Anthropologist, but we refer to him as Batman. His remarkable ability to create effective strategies that no one else has even considered, his obsession with a cause (your website), and his amazing detective skills (knowing what the client wants & needs and how to get it) have earned him that title.  An enthusiastic and engaging speaker, he has spent his career studying the habits and expectations of the Internet Consumer. Between long hours in dark rooms staring at spreadsheets and cardboard cutouts of Internet families to learn their every click habit… and his frequent trips to Starbucks strictly for demographic studies, Jim has learned what it takes to dominate on the internet.
As President of Virtual Results, Jim teaches businesses how to WIN by using effective Web Design, efficient Social Media, SEO “Magic” and Data Management to drive traffic AND convert it to business. He has a reputation for casting aside common misconceptions and using statistical analysis (real numbers) to prove what actually works and what doesn’t… and hey, if that doesn’t interest you…  He can buy you a beer, a favorite subterfuge technique of Bruce Wayne, which explains yet another similarity between our fearless leader and Batman.

Gene Burwood – Captain America aka Predesigned Website Coordinator

Just like the real Captain America, Gene is an intenesly patriotic creation after having served in the US Navy for over ten years. He serves his country and you by delivering the best customizable real estate predesigned websites to Virtual Results clients throughout the United States.

He experienced a time when he was augmented to superhuman levels, but generally performs just below superhuman levels for most of his day. Captain America is known for very high intelligence as well as agility, strength, speed, endurance, and superior reaction time, and at Virtual Results, we witness these abililties in Gene on a daily basis. Gene has mastered the art of making website marketing dreams a reality, in the wordpress and real estate world, and has combined these disciplines with his own unique style of customer care.

Personally, Gene is married and the father of two daughters who fill his nights and weekends with soccer practice and competitive soccer! Having been a broker for over 400 real estate agents in Florida before the RE bust came and agents left, Gene knows real estate. In fact, his wife still owns successful RE business!

Prior to that, Gene was partner in an online benefits management company and worked for Oracle Corporation a, large regional bank in the southeast (BB&T). Of course his 10+ years serving in the US Navy before returning to civilian status, allowed him to serve aboard 6 aircraft carriers and spend an inordinate amount of time in Key West supporting F14 pilot training. Residing in Florida, Gene continues to study flight patterns both in the air and on the internet as he observes market trends in real estate for Virtual Results and seeks to enhance our website development.

CJ H a y s – The Flash aka Marketing Development Specialist
CJ, known as “The Flash” to our team, has superhuman speed and fast reflexes when it comes to creating timely marketing strategies. CJ has studied the psychology of the conversion and has implemented many successful web-based marketing plans with positive consumer experiences. In the early 90’s CJ worked closely with AOL to direct content development for non-profits as AOL first started developing organizational landing pages (before actual websites were a reality).

CJ has designed consumer marketing interaction for Motorola, Ford, National Geographic and a number of media outlets in addition to successful businesses he has founded. In addition to CJ’s online marketing experience, he led a second life as an investigator protecting corporations from trade secret theft and economic espionage. CJ is a member of the Association of Former Intelligence Officers and is the Director of Communications for a CIA Cold War Memorial. CJ has also been active as a volunteer is all aspects of public safety from search & rescue to firefighting and law enforcement.

In his private life, CJ is married with 4 children, two in medical school, one in the air force and a college freshman studying business. He enjoys hiking, photography, aviation, live music, collecting police, fire and military memorabilia, gourmet cooking and battling evildoers.

Darin Franzen – Aquaman aka Sales Specialist

Like Aquaman of DC Comic fame, Darin is a master communicator. Often referred to as a “People Person,” Darin brings 15+ years of consulting experience to the Virtual Results team. In the last 5 years Darin specialized in the real estate industry working mindfully with agents to implement automated systems. Whether Darin is working one on one or presenting to a filled auditorium, his Aquaman-like telepathic powers mixed with his contagious positive attitude & extraordinary vision have earned him the title of Aquaman by his co-workers at Virtual Results.
Spend a couple minutes with Darin & you are bound to hear a “work smarter, not harder” cliche – really get to know Darin and find out that “working harder & smarter” is what he prides himself on. Darin recognized Social Media as “just making sense” years ago when the masses were still resisting it. Darin is not the guy who is going to fix your computer; he is the guy that identifies & diagnoses market trends and consumer behavior.
A Native Californian, Darin was born in Stanford and currently lives in San Jose with his wife Peggy & 2 year old daughter Mia. On the weekend you’ll probably find Darin on a golf course. Darin makes a point to appreciate Mother Nature and the finer things in life like sunsets and a baby’s laugh.
Darin was raised to love water from a young age and he & his older brother Eric were even competitive water-skiers. By the age of 10, Darin was traveling across the country to compete. Jumping for distance was Darin’s specialty. He, still to this day, holds a West Coast Record for under 16 years old @ 110′. Darin says back then it was really just fun although he knows now much of his discipline, competitive nature & never give up attitude “today” comes from those early years.
Today Darin enjoys making predictions about the internet in his free-time. Knowing that the impact of technology in our life is really at it’s infant stages is an overwhelming thought for many. Darin’s level head and engaging approach helps agents embrace the technology required to thrive and develop the website they need.

Chris Hesenflow – “WordPress” Superman aka Designer

Chris Hesenflow is the amazing designer of each and every one of our Virtual Results sites. Chris, dubbed Superman by our staff, demonstrates superhuman skills in speed, talent and accuracy, whether needed for a quick fix or an intricate and detailed mock-up design.  We rely on Chris’ expertise and experience to add beauty to the elaborate function of each custom website. Chris’ professional background, both corporate and entrepreneurial, allows him the depth to truly understand the needs of Virtual Results clients.

Chris enjoys weightlifting, fitness and a healthy lifestyle.  He loves rock music and often utilizes it as a tool to get his creative juices flowing.  Chris spends much of his non-computer time with his wife, two children, and four dogs.  Despite the fact that he lives in Texas, Chris often saves the day at Virtual Results using his psychic ability to determine a client’s desires.  This, combined with his laser vision and uncanny knack for swooping in and getting it right, causes us all to pause and marvel at our own Superman, Chris Hesenflow.

Ryan Rockwood -  Spiderman aka SEO and Conversion Specialist

Ryan Rockwood leads us through the ever-developing arena on the world-wide web.  As Virtual Results’ Spiderman, Ryan is constantly researching and pushing the envelope to discover innovative ways to increase website rankings for Virtual Results’ clients.  He keeps search engine spiders throughout the internet very busy.  As a leading consultant in marketing and new business development for real estate brokerages and agents nationwide, Ryan also uses his 8+  years of experience in managing sales and marketing communications for high-tech and traditional offline businesses.  That, combined with his strong expertise in lead generation, incubation and long-term cultivation, makes Ryan a very valuable asset to the Virtual Results team.

Prior to joining Virtual Results, Ryan led his own real estate sales team in Southern California. He moved the organization’s primary marketing focus to online lead generation and automated intelligent follow-up. Ryan pioneered several innovations in real estate marketing including online live webinars, book publishing and multi-media presentations.

Ryan has written or contributed to several books and publications on topics ranging from personal finance, loan modification and distressed real estate.

He is particularly proud of his contribution to the illustrated children’s book, Mia’s Home, designed to help parents discuss foreclosure with children. Previous to this, Ryan held various positions in journalism in Washington, D.C.   Most recently, he wrote and produced television segments and news for PBS’s Religion & Ethics NewsWeekly.  Ryan lives in Southern California with his wife and 2 young boys, and enjoys teaching them all they need to know about Spiderman.

Jen Miller – Wonder Woman aka Operations Manager

Combining the best of both worlds, real-time and virtual, Jen Miller does it all…  At Virtual Results we refer to her as Wonder Woman.  Somehow she manages time for each client’s custom website and still maintains many of our blogs.  On top of that she is a culinary artist, active volunteer and mother to eight children.  How she manages them and us concurrently, we have no idea, but we’re glad she’s here.

Professionally, Jen has an extensive background (20 years+) in community journalism as writer, photographer, editor, and operations manager.   She enjoys helping clients, co-workers, and friends reach their full potential while finding joy.  Jen was instrumental in the development of the internationally recognized Professional Coaches and Mentors Association (PCMA) and spearheaded the advent of their website and professional publications in the mid 1990’s.  Combining coaching and desktop publishing skills, Jen as owner/operator of DataDesign, aided in the development and launch of several successful start-up companies.  She lives in Southern California with her husband and children, has a journalism/liberal studies degree from CSU, Long Beach, and harbors a perverse joy in meeting deadlines.

Pete Mall – WordPress Master aka Server Manager

Pete manages the server architecture for Virtual Results. Pete has been weaving magic and commanding the web for the last ten years. He is a veteran open source programmer and a contributing developer to WordPress.org. His experience in building fast, scalable, dynamic solutions in different business environments has led us to laud him as WordPress Master.  Pete is skilled at turning around troubled development projects, and improving the productivity and dependability of the team. Pete founded Joint Forces, a web development company which specializes in WordPress development and web applications. Virtual Results is powered by WPHost, whose parent company is Joint Forces.

In his spare time away from the keyboard, Pete enjoys snowboarding.

Drew Meyers – Iron Man aka Sales Affiliate
Drew Meyers is Virtual Results’ own Iron Man.  Continuing to travel the world in search of the perfect place to make his mark, Drew maintains an affiliate relationship with Virtual Results.   Like Iron Man, he is ingenious and determined as he merges technology with humanity in his attempt to save the real estate world.

Drew is an active and informed social media marketing enthusiast, having founded the Carnival of Real Estate and Geek Estate Blog, of which he is still managing editor.  This multi-author blog focuses on real estate technology for real estate professionals. A vibrant and dynamic speaker, Drew has spoken on panels at Inman’s Real Estate Connect conferences and also led Real Estate Bar Camps sessions sharing his tips on Social Media Marketing and Search Engine Optimization throughout the United States.
In his free time, Drew enjoys writing, reading, spending time with passionate people, and is extremely focused on giving back to others. His philanthropic energies focus on microfinance and Drew is the co-founder of myKRO.org, a multi- author blog devoted to exploring the world of microfinance.  Drew is passionate about making a difference and you can trust that he will create a website that works for you! If you’d like to learn more about Iron Man, you can check his personal blog.

Together, we are Masters of the WordPress Realm.

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